How I look after your data.
Plain English. No jargon. Short version: I hold only what I need to do the work, I keep it carefully, and I will give it back to you on request.
What I collect
When you book an initial conversation I collect your name, email address, phone number, the date and time of the call, and any optional notes. During the working relationship, I keep a short set of session notes; these are held separately from the booking system.
Why I collect it
To run the booking and the work itself, to send confirmation and reminder emails, and to meet my professional record-keeping obligations as a coach.
How long I keep it
Booking records: three years after the last contact, then deleted. Session notes: seven years from the date of the last session.
Who else sees it
No one. I do not share client data with any third party. No newsletter, no marketing, no analytics provider with personal data.
Your rights
Under UK GDPR you have the right to access, correct, port, restrict or delete your personal data. Make a request here and I will respond within 30 days.